Privacy Policy

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Privacy Policy

Your Privacy Matters

At Opstin Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in compliance with global privacy standards.

Last Updated: December 2024

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

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Introduction

Why we collect data

At Opstin Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in compliance with global privacy standards.

Last Updated: December 2024

  • We collect data to provide and improve our software development and consulting services
  • Your information helps us deliver personalized experiences and better customer support
  • We use data analytics to enhance our website performance and user experience
  • All data collection follows strict privacy principles and legal requirements

What We Collect

Account info, Usage analytics, Cookies & tracking

We collect information that you provide directly to us and information that we obtain automatically when you use our services.

  • Personal Information: Name, email address, phone number, and company information when you contact us or use our services
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website performance
  • Communication Data: Records of our communications with you, including emails, phone calls, and support tickets
  • Technical Data: IP address, browser type, operating system, and other technical information for security and analytics

How We Use Data

Service delivery, Communication, Business operations

We use your information for legitimate business purposes and to provide you with the best possible service experience.

  • Service Delivery: To provide, maintain, and improve our software development and consulting services
  • Communication: To respond to your inquiries, provide customer support, and send important updates about our services
  • Business Operations: To process payments, manage contracts, and maintain business records
  • Marketing: To send you relevant information about our services, industry insights, and promotional materials (with your consent)
  • Analytics: To understand how our services are used and to improve our offerings and user experience

Data Security

End-to-end encryption, Access controls, Regular audits

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • We implement industry-standard security measures to protect your personal information
  • All data transmission is encrypted using SSL/TLS protocols
  • Access to personal information is restricted to authorized personnel only
  • We regularly review and update our security practices to maintain the highest level of protection
  • We use secure cloud infrastructure with regular security audits and monitoring

Third-Party Sharing

Limited sharing, Trusted partners, Legal compliance

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties without your consent.

  • We do not sell, trade, or rent your personal information to third parties
  • We may share information with trusted service providers who assist us in operating our business (under strict confidentiality agreements)
  • We may disclose information when required by law or to protect our rights and the safety of our users
  • In case of business transfers, your information may be transferred as part of the assets (with notice provided)
  • We ensure all third-party partners comply with the same privacy standards we maintain

User Rights

Access, Control, Portability, Deletion

You have certain rights regarding your personal information under applicable privacy laws including GDPR, CCPA, and other regional regulations.

  • Access and Control: Request access to your personal information and request correction of inaccurate data
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Deletion Rights: Request deletion of your personal information (right to be forgotten)
  • Objection Rights: Object to processing of your data for marketing or other purposes
  • Communication Preferences: Opt-out of marketing communications and manage your communication preferences

Contact Us

Privacy inquiries, Data requests, Questions

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.

  • Email: privacy@opstintechnologies.com for all privacy-related inquiries
  • Phone: +92-370-6888216 for urgent privacy concerns
  • Address: H12, Islamabad, Pakistan
  • Response Time: We aim to respond to all privacy inquiries within 48 hours
  • Data Protection Officer: Available for complex privacy matters and compliance questions

End-to-End Security

Security First

We don't hoard your data. Our security-first approach ensures your information is protected with industry-leading encryption and access controls.

Retention Limits

We don't hoard

We don't hoard your data. Our retention policies ensure we only keep your information for as long as necessary to provide our services.

Global Standards

GDPR/PDPA aligned

We comply with global privacy standards including GDPR, CCPA, and PDPA to ensure your rights are protected regardless of your location.

Questions about your data?

Our privacy team is here to help with any questions or concerns about your personal information.

Email

privacy@opstintechnologies.com

For all privacy-related inquiries

Phone

+92-370-6888216

For urgent privacy concerns

Address

H12, Islamabad, Pakistan

Software Development & Consulting

Response Time

Within 48 hours

For all privacy inquiries

Opstin Technologies

Committed to protecting your privacy and ensuring transparency in all our data practices.

• GDPR Compliant• CCPA Compliant• PDPA Compliant• SOC 2 Ready